•The participating models of the 2-year warranty campaign on Mystic QLED Android TV are: MY-SQGH50206, MY-SQGH55206 and MY-SQGH65206.
• 2-year warranty valid only for customers who purchase between 07/14/23 and 08/20/23 and register their purchase at https://mysticlatinoamerica.com/ until August 31, 2023.
To participate in the promotion:
Your purchase must have occurred between 07/14/23 and 08/20/23
You must register your purchase on our site until 31/08/2023
You need to keep the tax invoice to make the 2-year warranty effective.
Sign up now to get a 2-year warranty!
If you do not register, your warranty will be 1 year.
Complete the form to enjoy an extra year.
- The participating models of the 2-year warranty campaign on Mystic QLED Android TV are: MY-SQGH50206, MY-SQGH55206 and MY-SQGH65206
- 2-year warranty valid only for customers who purchase between July 14, 2023 and August 20, 2023 and register their purchase at https://mysticlatinoamerica.com/ by August 31, 2023.
- 2 years warranty = 1 regular year + 1 extra year.
- Exclusive promotion for Panama.
Warranty conditions
Mystic QLED Android TVs are guaranteed against manufacturing defects in parts and workmanship for the 24-month warranty period specified for each product.
Warranty Conditions
1. The customer, whose name appears on the invoice, must present proof of purchase of the equipment.
2. Mystic undertakes to repair, during the warranty period, products damaged during normal use in accordance with the instructions in the user manual and the equipment’s intended purpose.
3. The warranty is non-transferable.
4. Installation, maintenance, and explanation of labor costs are not covered by any warranty and are therefore the sole responsibility of the consumer.
For up-to-date information on your service network, you can contact our warranty department (MY Warranty):
If you want to send WhatsApp, the contact number is +507 6314-6220.
If you would like to call toll-free, the contact number is 800-1234.
Situations that void the coverage of this warranty
1. The customer does not present a copy of the purchase invoice.
2. The warranty certificate has incomplete or altered information.
3. The warranty period has expired.
4. The product serial number has been altered or removed.
5. Products with unauthorized modifications to specifications.
6. Products showing damage caused by improper, incorrect, and/or unsuitable operation or use as specified in the user manual, or caused by external sources, such as impacts, paint damage, general cosmetic damage, scratches, cracks, or evidence of moisture, sweat, or food residue inside the unit.
7. Products that show damage caused by installation, repair, and/or reinstallation performed by service centers or personnel not authorized by Mystic.
8. Products that show damage caused by shipping or transportation.
9. Products that have been damaged by loss or accident, such as fire, power fluctuations, vandalism, water, sand, insects, or similar.
10. Products damaged by natural conditions such as earthquakes, floods, storms, etc.
11. Remote controls and accessories are not covered by the warranty.
12. Low screen brightness related to normal aging of the display tube or lamp, or burnt-in images.
13. Altered or modified products.
