Where Can I Find Mystic Products?

Los modelos participantes de la Campaña 2años de garantía en Mystic Google TV y QLED TV son: MY-SG32107T, MY-SG40107T, MY-SG43107T, MY-SG50107T, MY-SG58107T, MY-SG70107T y MY-SQGH85409, y los modelos de Mystic QLED MY-SQL65600 y SQ55600

Garantía de 2 años válida sólo para clientes que compren entre el 21/07/25 y el 31/12/25 y registren su compra en https://mysticlatinoamerica.com/ hasta 7 de enero del 2026. 2 años de garantía = 1año regular + 1 año extra. Promoción exclusiva para Panamá.

To qualify for the 2-year TV warranty you must:

Purchase of Mystic TV, Google TV or QLED TV versions of the July 21 to December 31, 2025.

Register your purchase on our website before January 7, 2026.

You need to save the tax invoice to make the 2-year warranty effective.

Register now to get
2-year warranty on your TV

If you do not register your warranty will be 1 year. Complete the form to enjoy an extra year.

  • The participating models of the 2-year warranty campaign on Mystic Google TV and QLED TV are: MY-SG32107T, MY-SG40107T, MY-SG43107T, MY-SG50107T, MY-SG58107T, MY-SG70107T and MY-SQGH85409, and the Mystic QLED models MY-SQL65600 and SQ55600
  • 2-year warranty valid only for customers who purchase between
  • July 21, 2025 and December 31, 2025, and register your purchase at https://mysticlatinoamerica.com/ until January 7, 2026. 2-year warranty = 1 regular year + 1 additional year. Exclusive promotion for Panama.

Warranty conditions

Mystic QLED Android TVs are guaranteed against manufacturing defects in parts and workmanship for the 24-month warranty period specified for each product.

Warranty conditions

Mystic Google TV and QLED TV are guaranteed against manufacturing defects in materials and workmanship for the warranty period specified for each product.

  1. The customer, whose name appears on the invoice, must present proof of purchase of the equipment.
  2. Mystic undertakes to repair, during the warranty period, products damaged during normal use in accordance with the instructions in the user manual and the purpose for which the equipment was designed.
  3. The warranty is not transferable.
  4. Installation, maintenance, and explanation of labor costs are not covered by any warranty and are therefore the sole responsibility of the consumer.

Situations that void the coverage of this warranty

  1. The customer does not present a copy of the purchase invoice.
  2. The warranty certificate has incomplete or altered information.
  3. The warranty period has expired.
  4. The product serial number has been altered or removed.
  5. Products with unauthorized modifications to specifications.

6. Products that show damage caused by improper, incorrect, and/or unrelated operation or use as specified in the user manual, or caused by external sources, such as impact, paint damage, general cosmetic damage, scratches, cracks, or evidence of moisture, sweat, or food residue inside the unit.

7. Products that show damage caused by installation, repair, and/or reinstallation performed by service centers or personnel not authorized by Mystic.

8. Products that show damage caused by shipping or transportation.

9. Products that have been damaged by loss or accident, such as fire, power fluctuations, vandalism, water, sand, insects, or similar.

10. Products damaged by natural conditions such as earthquakes, floods, storms, etc.

11. Remote controls and accessories are not covered by the warranty.

12. Low screen brightness related to normal aging of the display tube or lamp, or burnt-in images.

13. Altered or modified products.

For up-to-date information on your service network, you can contact our warranty department (MY Warranty):
If you want to send WhatsApp, the contact number is +507 6314-6220.
If you would like to call toll-free, the contact number is 800-1234.

¿Tienes alguna duda?

Estamos aquí para ayudarte. Completa el siguiente formulario para que podamos entrar en contacto lo antes posible.

Bienvenido a Mystic

Tu registro fue exitoso.

Extended warranty request successfully registered.

Within 48 hours, we will send an email to your email address confirming your registration and personal information.
Please retain this email, as well as your tax invoice, to present in case you need to use the guarantee.

Welcome to Mystic

Your registration was successful.

New newsletter subscription

Thank you for subscribing to our newsletter. You’ll receive our communications soon.

Message sent successfully

Thank you for writing to us, we will respond shortly.

Do you have any questions?

We’re here to help. Fill out the following form so we can get in touch as soon as possible.