As Mystic, you win more than just an experience!
Para participar da promoção:
Your purchase must have occurred between 03/01/23 and 03/15/23 using the Rodelag card
You must register your purchase on our website by 03/19/23
You need to keep: a) the tax receipt (or fiscal invoice) for use with the warranty.
Register now to get a 2-year warranty!
If you do not register, your warranty will be for only 1 year.
Fill out the following form to participate:
* 2-year warranty valid only for customers who purchase using the Rodelag card between March 1, 2023 and March 15, 2023 and register their purchase at https://mysticlatinoamerica.com/ by March 19, 2023..
* Exclusive promotion for Rodelag card holders.
* Promotion valid for televisions: MY-SG50104T, MY-SG58104T, MY-SG65104T and MY-SG70104T.
Condições da garantia
As TVs Android Mystic têm garantia contra defeitos de fabricação em materiais e mão de obra pelo período de garantia de 2 anos especificado para cada produto.
Warranty Conditions
1. The customer, whose name appears on the invoice, must present proof of purchase of the equipment.
2. Mystic undertakes to repair, during the warranty period, products damaged by normal use, in accordance with the user manual and the equipment’s intended purpose.
3. The warranty is non-transferable.
4. Installation, maintenance, and explanation of labor costs are not covered by any warranty and are therefore the sole responsibility of the consumer.
For up-to-date information on our service network, please contact our warranty department (MY Garantia):
If you’d like to send a WhatsApp message, the contact number is +507 6314-6220.
If you’d like to call us toll-free, the contact number is 800-1234.
Situations that invalidate the coverage of this warranty
1. The customer did not present a copy of the purchase invoice (tax receipt).
2. The warranty certificate contains incomplete or altered information.
3. The warranty period has expired.
4. The product serial number has been altered or removed.
5. Products with unauthorized modifications to the specifications.
6. Products that show damage caused by improper, incorrect, and/or non-user manual-specified operation or use, or caused by external sources, such as impacts, paint damage, general cosmetic damage, scratches, cracks, evidence of moisture, sweat, or food residues inside the unit.
7. Products that show damage caused by installation, repair, and/or reinstallation carried out by service centers or personnel not authorized by Mystic.
8. Products that show damage caused by shipping or transport.
9. Products that have been damaged by loss or accident, such as fire, voltage fluctuations, vandalism, water, sand, insects, or the like.
10. Products damaged by natural conditions such as earthquakes, floods, storms, etc.
11. Remote controls and accessories are not covered by the warranty.
12. Low screen brightness related to normal aging of the display tube or lamp, or to burned-in images.
13. Altered or modified products.
